THE EFFECT OF OFFICE ENVIRONMENT ON THE MORAL AND PRODUCTIVITY OF SECRETARIES IN BUSINESS ORGANIZATIONS (A CASE STUDY OF AMBROSE ALLI UNIVERSITY, EKPOMA)
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STATEMENT OF THE PROBLEM
The secretary no doubt occupies a very important position in an organization and her inability to discharge her duties very well has an adverse effect on the image of the organization. Also a secretary’s moral boosted by the type of environment she works in. therefore, for a secretary to be able to perform her duties efficiently and effectively, she should be provided with a pleasant and conducive environment to work in. Presently, there are many problems encountered by secretaries with regards to their environment, and other facts like poor physical conditions in an office, lack of private office. Secretaries in business organization share offices with other staff. Sometimes, where one is lucky to be assigned any, there is always no privacy. In some organization, a secretary may be lucky to have a private office, but that office will be an entrance to his / her boss’s office. The study is to investigate the effect of poor conditions and lack of offices, how it affects the productivity of the secretary and find ways of enhancing her productivity.
1.3 OBJECTIVE OF THE STUDY
This study is meant to investigate the following.
- To ascertain the effect of the depressing and unstimulating nature of the office on the morals and productivity of the secretary.
- To ascertain the effect of the physical factors such as office surroundings on the secretary’s morals to work.
- To ascertain the importance of providing a good proper working environment for the secretary.
- To ascertain the problems caused by lack of these good physical condition on the secretary productivity.
- Finally, to see to what extent the office environment affects the concentration of the secretary.
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